• The cost of delivering our service has increased significantly. Like many businesses, we’ve been impacted by the cost of living crisis and rising inflation. Following a review of our price plans, we are, regrettably, having to increase prices for our monthly accountancy packages.

• We’ve increased prices just once in the last 3 years and despite rising operational costs, we’ve made investments in our software, team and services.

• We now must increase our prices to continue delivering the high-quality, specialised property accountancy service that our clients value.

There are several reasons for this increase.

Cost of living & inflation:

• Like many businesses, we’ve been impacted by the cost of living crisis and rising inflation. We’ve seen above-inflation price increases from our suppliers across all areas of our business, including software, electricity, insurance and telecoms.

Accountant recruitment crisis:

• This has come at a time when there is a shortage of accountants. Fewer young people are choosing accountancy as a career, making it much more difficult to recruit accountants.

• To support and retain our brilliant team we’ve increased salaries, in line with inflation to ease the impact of the cost of living crisis on them. And we continue to invest in their training to ensure their skills are of the high standard you expect and so they continue to give you personalised, proactive service.

Specialist team:

• We know that clients really value our personal service, knowledgeable, friendly team, and being able to pick up the phone to get support and advice when they need it.

• Our support is specialised for property investors. It’s delivered by our brilliant UK-based team, not AI or offshore call centre workers.

More complex tax environment:

• The advisory and tax landscape is also more complex than several years ago.

• In the last two years alone, the average amount of time we spend communicating with HMRC has increased by 30%. Our team has navigated changes to how investment properties are taxed, Making Tax Digital, changes to holiday let regulations, and shifts in the business landscape of being a landlord.

• These changes have meant more time invested in team training, more cash spent hiring for expertise, and more time spent by the team supporting increasingly complex queries.

All of these factors combined mean that we must increase our prices.

We’re property tax specialists:

• We’re proud to be the only UK property accountant with a unique combination of expert property tax advice, an award-winning accounting app tailored for landlords, and efficient compliance support that offers investors and landlords everything they need to manage their portfolio’s finances and taxes.

• A lot of small business accountants do not have the in-depth property knowledge that we have. Other accountants use off-the-shelf software that’s made for accountants and not specifically designed for property investors.

• Other accountancy software providers require you to have your own accountant. Also, they cannot provide tax advice.

• We continue to champion landlords and offer our free educational tax resources and tools. As we head closer to a general election, we will continue to raise awareness of the issues facing landlords. You can also be confident in our proven ability to support you following any subsequent legislation changes.

Tax advice as standard:

• Our tax consultations are one of the most popular parts of our service that clients value the most.

• We’ve helped thousands of investors to understand the impact of complicated tax legislation, successfully save tax, and invest more effectively to reach their goals sooner.

Personal service:

• Clients really value our responsive, personal service and knowledgeable team.

• Our brilliant team excels at handling complex issues with diligence and professionalism. They love supporting clients with challenging questions and being proactive at spotting opportunities to save tax. We’re doing all we can to ensure that never changes.

• If you need extra support, we’re here for you. We’re property investors ourselves so understand how busy life can get when you’re juggling being a landlord alongside everything else.

• Whenever you need support, our team is just a phone call or email away. If you need a hand getting up to date with your bookkeeping or need an urgent answer to a question, we’re here to help.

The increase applies to our monthly accountancy packages only. The prices of any add-on services you may have are not changing.

New prices will take effect from your next billing date after 1 March 2024.

No, you’ll still enjoy the same services and support you’ve always had. Over the last 3 years, we’ve made significant investments in our software, team and educational resources to keep providing the specialist property accountancy support and tax advice that our clients value.

Yes, you can compare our other plans here and if you’d like to change your plan just contact your account manager.

Of course, if you have any more questions that we’ve not answered here please contact your account manager.